Dealer Enquiry & Warranty
Dealer & Vendor Enquiry Policy
Stout Sanitaryware supplies premium bath fittings and sanitaryware products primarily to authorized dealers, distributors, contractors, architects, and business partners.
Products listed on this website are displayed for informational and enquiry purposes only. Orders are not processed directly through the website. Interested dealers or partners can submit product enquiries through the enquiry form or contact us directly.
All enquiries are reviewed by our team, and product availability, pricing, and order terms will be communicated separately through our sales representatives.
Order Confirmation
Submitting an enquiry or request does not guarantee order confirmation. Orders are confirmed only after verification, discussion of requirements, and official approval by Stout Sanitaryware.
Product Availability
Product availability may vary depending on stock, manufacturing schedules, and customization requirements. Our team will confirm the estimated delivery timeline after receiving the enquiry.
Warranty Policy
Stout Sanitaryware products are manufactured with high-quality materials and advanced engineering to ensure durability and long-term performance.
Products may be covered under a limited warranty against manufacturing defects under normal usage conditions. Warranty coverage applies only when products are installed and used according to recommended installation guidelines.
| Product Category | Residential Warranty | Commercial Warranty |
|---|---|---|
| Diverters | 10 Years | 5 Years |
| Concealed Ceiling & Overhead Showers/ Handshowers | 10 Years | 5 Years |
| Kitchen Faucets | 5 Years | 2.5 Years |
| Kitchen Faucet Tubes | 2 Years | 1 Year |
| Electronic Items/ LED Lights | 2 Years | 1 Year |
| PVD / Special Finish Bath Fittings & Accessories | 5 Years | 2.5 Years |
| Shower Hoses with PVD Finishes | 1 Year | 6 Months |
| Bath Chairs & Allied Bathroom Accessories | 2 Years | 1 Year |
| Other Allied Products | 1 Year | 6 Months |
Warranty Limitations
The warranty does not cover:
• Damage caused by improper installation
• Damage due to misuse or negligence
• Wear and tear from regular usage
• Damage caused by external factors or chemical exposure
Warranty Claims
For warranty-related assistance, customers or dealers should contact Stout Sanitaryware with product details, invoice information, and a description of the issue.
Contact Information
For dealer enquiries, product assistance, or warranty support, please contact:
Email: stoutsanitaryware@yahoo.com
Address: Stout Experience Center, 99/787 Motilal Nagar 1, Road No.1, Near Sainath Hotel, Goregaon West, Mumbai, Maharashtra – 400104, India
